Archives For December 2015

I’ve worked as a Producer on the Jeremy Vine Show for more than three years now, and I love it. Great team, great presenter and great network. But…it’s a big network. Radio 2 is a beast. And our programme reaches more than seven million people a week. I love pulling together stories and booking guests for it, I love reporting for it, but I’ve never aspired to present it. So what happened last week was…something else.

Reluctant

Reluctant

Because…what happened last week never usually happens. And so I was asked to write an account of it for the BBC-staff magazine-thing. I reproduce it below:

 

Jeremy arrived at work and had lost his voice somewhat. It wasn’t too bad, but weakened shortly before the programme went to air and it was too late to arrange cover. His first links were croaky but fine – his enormous energy kept things going. It got worse though – he’d really lost his voice.

The Editor (my boss) Phil Jones’s phone was going off constantly. I knew he was consulting with management and Jeremy about continuing the programme but, with nearly an hour gone and no replacement on the scene, I presumed Jeremy would carry on.

I was getting on with my usual job for this time of day, filtering listener comments through to Phil, and lining up guests and callers on the phone to go on air.

Aside from my occasional reporting duties, the last time I’d been behind a mic on air was more than three years ago, when I’d occasionally cover-present a thing or two at BBC Radio Lincolnshire. So what happened next was something of a surprise.

The Jeremy Vine point of view

The Jeremy Vine point of view

At 12:57, I asked Jeremy if he wanted another cup of hot water to go with his honey, lemon and Lemsip so I was just about to nip out to the coffee machine. (NB. You’re NEVER too senior to make the drinks).

At 13:00, Radio 2’s Head of Programmes turned up at the studio door and Phil nipped out for a quick chat.

At 13:01 they were in the studio, in conversation with Jeremy.

At 13:03 Phil popped his head round the studio door and said: “Tim – can you come in here?”. Sure, great, perhaps Jeremy wanted another cup of hot water after all. Phil continued: “You’re doing the next hour.” Oh. Right.

Unusually, I had not been in the morning meeting that day nor read any of the scripts or briefings. And I hadn’t even produced an item because I’d been working on a programme for the festive period. The Jeremy Vine Show gets 7.1m listeners a week. So I took a very, very, deep breath and grabbed my bottle of water.

Jeremy pointed me to the presenter’s chair and showed me the main faders I’d need (fortunately our superb studio manager Gareth took care of the music and jingles so I didn’t need to fully learn to drive this desk in less than one minute).

At 13:05 Jeremy pressed play on a song out of the news and left the studio. He was gone. That moment was like being strapped into a rollercoaster – and I don’t like rollercoasters – with no way of stopping it. The music track was counting down to the time at which I had to open the microphone and say something live on Radio 2.

Phil and Gareth keep me on track

Phil and Gareth keep me on track

The hour was surreal. It flew by. The first item involved speaking to listeners who had recently been bereaved and how they would get through Christmas. So not exactly…simple. Thankfully, I had a wonderful guest in the studio, Barbara Want, who did most of the talking to callers. Then there was a fairly ‘straightforward’ story about the UK’s butterfly population; I guess I had a relatively easy ride. As ever, Phil was superb at keeping me straight and producing it every step of the way.

By the end of the hour I’d relaxed and was able to fully enjoy introducing the news jingle: “This is BBC Radio 2”. As a radio geek: WOW.

 

I got out of the studio, instantly exhausted, to find my phone and Twitter feed had pretty much exploded. My colleagues were very nice about it all. I guess the only thing you don’t want to do on your Radio 2 mainstream presenting debut is to cock it up. Which I think I avoided.

If you work on a programme that has a daily debrief, you’d probably be delighted to get rid of that tedious after-show meeting where you pick apart what you just did. And most people involved agree (I’m sure of it), so why do most of us still do it? I was absolutely delighted when I first joined the Jeremy Vine Show team to find they don’t bother.

I’m mainly talking about news programmes. My experience is mainly within the BBC. And usually it’s the ‘bigger shows’ that have a daily debrief. From the local radio breakfast show in the counties of x y and z, to PM on Radio 4 (and everything in-between) – a gathering after the programme to look back at what worked and what didn’t is common.

Thing is, they’re boring, time-wasting, negative, and rarely result in big changes to the way things are done. Rather than improving and shaping the programme over time, they drain motivation, waste resources and have the capacity to make people feel crap.

meeting

#meetingfeet Photo thanks to @theemmabritton (not necessarily during a debrief)

If you’re learning your trade (eg. on a journalism course or in student radio) then great, why not? You need to be self-critical and spot your weaknesses. But once you’re getting paid to produce a daily news programme you should know what sounds good and what doesn’t; what worked on air and what didn’t quite fire. You’ll know it the second you hear it. Presenters and producers only need to glance at each other to share the enjoyment of something incredible on air, or to appreciate when they know something hasn’t quite worked. If there’s a bigger problem, you can have a separate chat about it. Ongoing issues will come out in normal conversation a bit later on.

But if you set aside a specific time for a ‘debrief’, certain things will happen:

  • you will have one extra meeting in your day to attend, and no-one likes meetings, because they’re mostly a waste of time.
  • there will be some obligatory back-slapping. “That was great!”, people will say. Some members of staff will feel buoyed by this. However…
  • at meetings everyone feels pressure to contribute at least something. And the point of a debrief is to be self-critical to improve. So everyone will have something slightly negative to say.
  • you probably just did a great programme which was mostly as good as it could be, but people will say negative things about it.
  • the programme is the culmination of a huge amount of work and on-air pressure. You’re all buzzing. So it’s the worst possible time to pick over the negatives.
  • everyone will feel deflated.
  • everyone will feel tired.
  • very little will come of it.

Across the radio industry budgets only shrink. People complain of ever-diminishing resources. Yet a handful of staff on your station spending 30-minutes every day on a debrief adds up to hours of productivity which could be put to use elsewhere.

The ‘debrief’ should be continuous. In real-time. As a team you can share what you think has been brilliant with the right people as it happens. If something’s good tell them there and there. If they’re not in the same room send them a one-line email or tweet them. If there’s someone who did something wrong, tell them personally, later on. You know when something’s gone badly – you don’t need a tedious daily meeting to hammer that out.

If you ask people privately whether they think a daily debrief works really well, the vast majority say no. So why do we persist?